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Solutions
Introducing Freshdesk Contact Center
Introducing Freshdesk Contact Center
Signup and Login
Creating and Activating Your Account
Managing Your Profile
Setting Up Your Account Preferences
Setting Your Availability Status
Manage Your Team
Adding New Agents
Adding New Teams
Understanding Roles in Freshdesk Contact Center
Customizing Agent Status
Set Up Your Phone System
Configuring Your Business Hours
Purchasing a Paid Plan
Getting Your Freshdesk Contact Center Numbers
System Requirements and Troubleshooting
Network Requirements and Recommendations
Testing Your Network Connection
Understanding Network Test Results
Troubleshooting Common Call Quality Issues
Network Error Warning Message
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Security Management
Freshdesk Contact Center Cookies
Terms of Service Update
Freshworks Privacy Policy for Freshdesk Contact Center Customers
Freshworks Commitment Towards HIPAA Compliance
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