Creating a variation in A/B testing may appear ambiguous if the options are misunderstood. This article will throw some light on the options available to create variations when you use Freshworks CRM.

What happens when you click on an element on your page?

Freshworks CRM’s WYSIWYG editor opens up with all the different actions, that allow you to create a variation from the original page.


 You can configure multiple variations intended for various segment audiences.

WYSIWYG editor options

The following table explains the options present in the WYSIWYG editor:

Action

Description

Style Editor

This option allows you to make multiple changes with text, background, border, layout, dimension and, UI in an editor.

Add Text

This option allows you to insert a paragraph with provisions to change the font style, family, and colour.

Add Image

This option allows you to import an image to your webpage. Supported file formats are .jpg, .jpeg and .png.

Add HTML

This option allows you to add a new HTML element on your web page. Eg: Image carousels, custom menu, and widget.

Add Hyperlink

This option allows you to add a hyperlink to an element.

Edit Text

This option allows you to edit the text of an element.

Edit HTML

This option allows you to edit the HTML code corresponding to a particular element.

Edit Attributes

This option allows you to modify the attributes of HTML elements such as class, style etc.

Cut Element

This option allows you to cut elements.

Copy Element

This option allows you to copy elements.

Move/Resize

This option allows you to move or resize a particular element on the page.

Hide

This option allows you to hide a particular element.

Remove

This option allows you to remove a particular element.

Track Clicks

This option allows you to track the number of clicks on the element.

Send to back element

This option allows you to go to the previous page.