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Ticket properties and actions
Ticket properties and actions
Managing Ticket Properties
Mon, 8 Apr, 2024 at 2:22 PM
Driving additional context with Requester Info
Fri, 18 Jun, 2021 at 1:58 AM
Understanding Ticket Statuses
Thu, 22 Feb, 2024 at 5:55 PM
Viewing Ticket Activity History
Tue, 11 Apr, 2023 at 6:28 PM
Using keyboard shortcuts in your support portal
Mon, 10 Dec, 2018 at 11:24 AM
Add reminders for tickets
Wed, 28 Feb, 2024 at 11:36 AM
Working with Focus mode in your Freshdesk account
Thu, 7 May, 2020 at 7:07 PM
Using To-Do Lists
Mon, 9 Oct, 2017 at 5:35 PM
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