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Admin Configuration for Conversations
Assigning conversations to your agents
Assigning conversations to your agents
Assign Conversations to Agents
Fri, 16 Dec, 2022 at 12:14 PM
What are Assignment Rules in Freshchat ?
Fri, 16 Dec, 2022 at 12:21 PM
What is IntelliAssign in Freshchat ?
Mon, 7 Aug, 2023 at 2:16 PM
What are Topics in Freshchat ?
Fri, 16 Dec, 2022 at 12:38 PM
Skill based routing: Prioritize and assign conversations based on skills
Tue, 8 Aug, 2023 at 2:20 PM
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