Note: Freddy is currently available in beta for customers on the Pro and Enterprise plan. 


The Tone Enhance feature powered by Freddy AI helps enhance the tone of the existing content. Users can choose their preferred tone, and Freddy will rewrite the text in the required tone.


How to enable the Tone Enhance?

1. Head over to the Freddy settings from Admin Settings. 

2. Here, you can view the available features for your account. Enable the Freddy Copilot widget and enable the Rephrase text option in Sales emails. 

How to use Tone Enhance?

1. Highlight the text you wish to expand on and click the Tone Enhance option from the Freddy dropdown. 

2. Freddy generates the updated text in the selected tone. You can explore the different versions available and pick the option that appeals to you best.

3. Click Replace text to update the selected text on the email. The email copy is now ready with the new text. 


*The enablement of optional functionality is subject to certain feature-specific terms and conditions set forth in the Freshworks Supplemental Terms.