For Freshchat, the beta release is now available only for the customers in the Enterprise plan.
The new features and improvements included in this release will help our Enterprise plan customers better engage with their customers and drive business growth.
NEW ADMIN EXPERIENCE
Previously, in order to enable Freddy AI with GPT features, we had to configure the features. However, from May on, admins can activate or deactivate the features directly from the admin page, making the process much more user-friendly and accessible.
HOW TO ENABLE OR DISABLE FEATURE FROM ADMIN PAGE: