What is Freddy?

Freddy is Freshwork’s AI-powered assistant that helps create captivating sales emails in a few clicks.

Freddy for sales emails:

Freddy can help salespeople craft quality emails with just a click. Users can input the key theme of the email, and Freddy will suggest subject lines based on the preferred tone. It also crafts the email copy based on the prompt given. These emails can be used as 1-1 or in bulk emails and also in sales sequences and workflows. 

Here’s how you can use it:

1. In the new email overlay, enter your prompt in the text box for the subject line. The AI widget loads when the prompt is complete. Click on the widget to view suggestions based on a specific tone.



2. Next, enter the prompt for the email copy, the AI widget loads when the prompt is added.



3. Click on the icon to see the suggestions based on tone and choose the appropriate content based on your preference.


Note: Give detailed prompts on how you want the subject line and email copy to be. You can give prompts to make it look like a question, the emotion you want to evoke, or keep the output under a certain word limit.

You can also create email templates using Freddy which can be used in sales sequences, workflows, and bulk emails. 


*The enablement of optional functionality is subject to certain feature-specific terms and conditions set forth in the Freshworks Supplemental Terms.