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Analytics in Ticketing
Working with Legacy Reports in Freshdesk
Working with Legacy Reports in Freshdesk
Reporting features for each plan
Thu, 13 Jul, 2023 at 8:00 PM
Helpdesk In-depth report - Overview
Thu, 13 Jul, 2023 at 8:00 PM
Created tickets (Helpdesk In-depth)
Thu, 13 Jul, 2023 at 8:00 PM
Resolved tickets (Helpdesk In-depth)
Thu, 13 Jul, 2023 at 8:00 PM
Unresolved tickets (Helpdesk In-depth)
Thu, 13 Jul, 2023 at 8:00 PM
Reopened tickets (Helpdesk In-depth)
Thu, 13 Jul, 2023 at 8:00 PM
Average first response time (Helpdesk In-depth)
Thu, 13 Jul, 2023 at 8:00 PM
Average response time (Helpdesk In-depth)
Thu, 13 Jul, 2023 at 8:00 PM
Average resolution time (Helpdesk In-depth)
Thu, 13 Jul, 2023 at 8:00 PM
Average first assign time (Helpdesk In-depth)
Thu, 13 Jul, 2023 at 8:00 PM
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