Automations : Freshsales

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Support Home Solutions Configuring Automations for Ticketing Automations

Automations

Setting up automation rules to run on Ticket Creation

Thu, 13 Jul, 2023 at 7:59 PM
Setting up automation rules to run on 'Time Triggers'

Thu, 13 Jul, 2023 at 7:59 PM
When and how to use the triggers for Automations

Thu, 13 Jul, 2023 at 7:59 PM
Setting up automation rules to run on Ticket Updates

Thu, 13 Jul, 2023 at 7:59 PM
Assigning tickets to a group using automations

Thu, 13 Jul, 2023 at 7:59 PM
Sharing tickets with other Freshdesk accounts

Thu, 13 Jul, 2023 at 7:59 PM
Using Webhooks in automation rules that run on ticket updates

Thu, 13 Jul, 2023 at 7:59 PM
Time Triggers based on custom statuses

Thu, 13 Jul, 2023 at 7:59 PM
Webhook to create a new ticket when reply is received on a closed ticket

Thu, 13 Jul, 2023 at 7:59 PM
Webhook to automatically send a first response on a new ticket

Thu, 13 Jul, 2023 at 7:59 PM

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