Chatbot FAQs : Freshsales

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Chatbot FAQs

Frequently asked questions on Answer Bot and Custom Bot

Is there a minimum number of articles required to create a bot?

Tue, 21 Jun, 2022 at 2:02 PM
How much time does it take for the bot to learn when new answers are added?

Tue, 21 Jun, 2022 at 2:02 PM
What are the different response options available with Custom Bot?

Tue, 21 Jun, 2022 at 2:02 PM
Will data collected by Custom Bots be synced in a CRM or other apps? Which apps will Custom Bots connect with?

Tue, 21 Jun, 2022 at 2:02 PM
Is it possible to trigger different bots based on business hours?

Tue, 21 Jun, 2022 at 2:02 PM
What happens if a customer tries to ask a question in the middle of a Custom bot flow?

Tue, 21 Jun, 2022 at 2:02 PM
What languages are supported with Freddy Answer and Custom Bots?

Tue, 21 Jun, 2022 at 2:02 PM
Why was my bot conversation handed over to an agent suddenly?

Tue, 21 Jun, 2022 at 2:02 PM