Custom Bot supports the following response options,
- Email Address
- Phone Number
- Quick Reply buttons
- Custom Responses (which includes free text, number, alpha numeric, and custom regex)
What is Custom Regex
Regex or Regular Expression is a special text string with a sequence of characters of a particular pattern. You can use this to get special inputs from your users like IMEI number, PNR number, Order ID, customer ID etc, and validate it.