Custom Bot supports the following response options,

• Name
• Email Address
• Phone Number
• Quick Reply buttons
• Custom Responses (which includes free text, number, alpha numeric, and custom regex)

What is Custom Regex

Regex or Regular Expression is a special text string with a sequence of characters of a particular pattern. You can use this to get special inputs from your users like IMEI number, PNR number, Order ID, customer ID etc, and validate it.