Multi-Account Login enables you to switch between different Freshchat accounts with a single click. Use a single email ID for all your Freshchat (formerly Freshchat) accounts.
For example, consider the following scenario. A business offering three SaaS products has three different Freshchat accounts for each Agent handling customer support for the products. Every time an agent wants to switch accounts, he/she has to logout and login manually using their email alias. With multi-account login, the agent can now use a single email ID to operate every app account.
To switch between apps (accounts),
- Click your name. A pop-up appears.
- Under Switch Apps, you can find the different accounts you are a part of.
- Click the app account you want to switch to.