The web messenger in Freshchat also known as the conversations widget, is used to deliver a convenient and contextual conversational messaging experience for customers. You can customize the widget to match your brand.

For example, you can change the widget color from Admin > Chat Widget Settings > Customize Appearance. You could also use the below code snippet:

headerProperty: {

backgroundColor: '#FFFF00',

foregroundColor: '#333333',

backgroundImage: ''


Learn more about customizing your widgets here.